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Aparthotel · Hanoi · Ha Noi Municipality

Hera West Lake Apartment

A practical apartment-style stay in Hanoi with kitchens, garden views, and a 24-hour front desk.

  • Rooms with kitchenettes and washing machines
  • 24-hour reception and security
  • Paid airport shuttle available
8.3 Great 80 reviews Booking.com 8.3 · 80 reviews

About

Hera West Lake Apartment

Hera West Lake Apartment sits in Hanoi's Tay Ho district, offering apartment-style accommodation with practical touches like kitchenettes, a washing machine, and a terrace. The property runs a 24-hour front desk and security, so arrival and departure times stay flexible.

Rooms range from standard doubles to a two-bedroom apartment with a king-size bed. Garden-view studios come with a private balcony, and all rooms include air conditioning and a flat-screen TV. The property is rated 8.3 by guests, with staff and general service scoring highest at 8.5.

  • Non-smoking rooms
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security

In brief

What works, what to weigh

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Strengths

3 reasons to book
  • High overall guest satisfaction — The property holds an 8.3 rating from 80 reviews, with general experience and staff both scoring 8.5.
  • Well-rated service and dining — Service and dining both earn an 8.3 or higher, reflecting consistent experiences for these aspects.
  • Apartment-style amenities — Rooms come with a kitchenette, washing machine, and some have balconies or garden views, making longer stays more convenient.
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Worth weighing

3 to weigh
  • No pets allowed — The property does not accept pets, which may be a limitation for travelers with animals.
  • Limited room categories — All room types feature a double or king bed, which may not suit groups needing twin or single options.
  • Check-in window ends at 23:59 — Late arrivals after midnight are not accommodated, requiring planning for evening flights.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Double Room

  • 1 Double bed
  • Shower
  • Air conditioning

Superior Double Room

  • 1 Double bed
  • Shower
  • Air conditioning

Studio Garden View

  • 1 Double bed
  • Garden view
  • Shower
  • Balcony
  • Air conditioning

Deluxe Double Room Balcony

  • 1 Double bed
  • Shower
  • Balcony
  • Air conditioning

Two-Bedroom Apartment

  • 1 King-size bed
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Services

  • 24-hour reception
  • 24-hour security
  • Luggage storage
  • Currency exchange
  • Paid airport shuttle
  • Laundry

Accessibility

  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Lift

Room comforts

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Flat-screen TV
  • Free toiletries
  • Electric kettle

Kitchen & laundry

  • Washing machine
  • Dryer
  • Cookware/ Kitchen utensils
  • Trouser press

Outdoor spaces

  • Patio
  • Terrace
  • Garden view (in some rooms)
  • Balcony (in some rooms)

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.3
Great 80 reviews

Guest-rated 8.3/10 from 80 reviews

Booking.com · 8.3 · 80 reviews

04 — Location

Getting around Hanoi

The property sits in Hanoi.

In the area: Located in Hanoi's Tay Ho district, the property is well-placed for exploring the city's lakeside attractions. The exact landmarks are not listed, but the area is known for its mix of local life and expat-friendly cafes.

P. Vong Thi So 60 Ngo 60, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
21 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is until 12:00.

Are pets allowed at the property?

No, pets are not allowed at Hera West Lake Apartment.

Does the property offer an airport shuttle?

Yes, there is a paid airport shuttle available.

Is there a 24-hour reception?

Yes, the property has a 24-hour reception and 24-hour security.

What room types are available?

The property offers Standard Double, Superior Double, Studio Garden View, Deluxe Double with Balcony, and a Two-Bedroom Apartment with a king-size bed.

Nearby

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Want a different style or budget? Here are more highly-rated options in the area.

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Vu Linh Hotel

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The bottom line

A solid, practical base in Hanoi for travelers who want apartment-style conveniences like a kitchen and laundry, backed by strong staff ratings.

8.3Best for independent travelers seeking self-catering comfort in Hanoi.

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